Who we are
Oxcyon and Centralpoint are in the Gartner Magic Quadrant for Digital Experience Platforms. Centralpoint can be installed On Premise or in the Cloud, empowering it's users with over 220 modules which harmonize your information and how it serves each of your users securely. Oxcyon is a privately held S Coporation, who successfully competes against Microsoft Sharepoint, OpenText, IBM, Oracle, Adobe, Liferay and others. Our approach of providing a high fidelity Prototype at no cost to our clients, Before they buy, does more than just completely eliminate their risk; it's says everything about our company.
Centralpoint goes (way) beyond enterprise knowledge management, tackling the need to aggregate and index your disparate data. Centralpoint offers unique tools to tranform your organization like Data Transfer, Automating Metadata, Global Login, and over 200 others (seen in our Module Gallery) to empower you with a sound platform. Digital Experience Platforms consolidate and harmonize the many fragmented tools which came before; content, documents, digital assets, products, LMS, videos and serves each user based on their Roles and preferences.
Centralpoint is in use by over 350 organizations including Fortune 1000, Healthcare, Manufacturing and Government. Centralpoint offers a unique bi weekly, Evergreen, remote update allowing Oxcyon to keep up with its growing list of clients either On-Premise or in the Cloud; eliminating obsolesence. Tell us more about your project and let us Prove to you how versatile Centralpoint is by proving it to you.
Oxcyon has enjoyed early market adoption within: Healthcare, Government, Manufacturing, Distribution, Government, Non Profit and Publishing verticals.
6ff31133-62f9-4bb3-9d04-ec1408091022
Services
Although Centralpoint is the most robust, market ready Digital Experience Platform in the industry, no solution is ever 100% ready out of the box. Your organization, markets, and projects are unique, and that means we will likely need to customize it around your needs. Often times this might mean only the UI or Design, other times, there may be more complex Integration or workflow.  We have had the experience working on over 350 engagements over the past 20 years, and pride ourselves on a no nonsence approach to 'get it done'. Unlike most consultants, we do not prey on the amount of time things take, and can often work much faster than our clients can feed us their data, or instruction.
You can expect absolute professionalism from our staff. We are proud to offer a no nonsense, take charge attitude, without unnecessary paperwork, terminology or nonsense. Building your project is complex, and we bring leading industry experts to help you accomplish the task, starting with your Project Manger. This individual will manage your project from Kick Off to Launch, organizing each task in our Issue Management system, tracking every detail and providing a complete audit trail. Your project manager will work with the internal resources needed such as designers, database engineers, developers and (where applicable) network/server resources; acting as your central point of communication at all times. Our job is to gather the information we need, and get the job efficiently, taking up the least amount of time from your team.
After launch your Project Manager will continue to monitor your project's success, and update you with our Evergreen Updates, guaranteeing it will be just years from today as when it launched.
2156fc0e-04a3-49df-8def-6534a0926a07
Cell Phone Policy
| The cellular phone policy applies to any device that makes or receives phone calls, leaves messages, sends text messages, surfs the Internet, or downloads and allows for the reading of and responding to email whether the device is company-supplied or personally owned.
Cell Phones or Similar Devices at Work
([cp:scripting key='AudienceInfo' attributesystemname='Name' /]) is aware that employees utilize their personal or company-supplied cellular phones for business purposes. At the same time, cell phones are a distraction in the workplace. To ensure the effectiveness of instruction/hands-on activities, in addition to safety of all employees; all employees are asked to leave cell phones at their desk or out of the working/learning environment. Nevertheless, on the unusual occasion of an emergency or anticipated emergency that requires immediate attention, please inform your supervisor and ask for guidance.
Employees who violate this policy will be subject to disciplinary actions, up to and including employment termination.
|
36fd294e-45c4-45b5-af9f-0a8f05184acb
02. Functional Objectives
2.1 High Priority
- The system shall allow for on-line dynamic document creation by either the knowledge author or staff. For staff, this may be done by questionairre or selectors, or by knowledge authors, by specific selection (more control). This will reduce the time a resource spends on a report by x%. The cost to process an order will be reduced to $y.
- The system shall reflect a new and changed assets within less than 30 seconds of the database being updated by the product owner. This will reduce the number of incidents of incorrectly displayed information by x%. This eliminates the current redundant update of information, saving $y dollars annually.
- The system shall display information that is customized based on the user's role, department, job function, application and locale. This feature will improve service by reducing the mean number of pages a user must navigate per session to x. It should reduce unnecessary phone calls to sales agents and staff by x%.
- The system shall allow employees to view the owner of any asset. An employee should be able to contact the correct owner in one phone call x% of the time.
- The system shall allow a staff member to directly contact the nearest facility for the region in question. This will improve service by reducing the time to respond to a customer request to no more than x days.
- The system shall provide assets which contain the latest or most accurate data. This will allow the document o be processed in x minutes and reliability of data to be increased by y. This promises huge unknown savings based on any inaccurate data being referenced today.
- This system shall provide a clear opportunity how it may be re-used by other departments with Client, to show the maximized repeatability across any department, to streamline their operations
2.2 Medium Priority
- The system shall provide a search facility that will allow full-text searching of assets that the user is permitted to access. The system must support the following searches:
- find all words specified
- find any word specified
- find the exact phrase
- Boolean search
- Suggestions (presented to the user 'as they begin typing'
- The system shall make FAQs available from the task page. This will allow staff to receive guided information as to what to do next, and reduce time lag by 'x'.
2.3 Low Priority
- The system shall allow the user's status to be stored for the next time he/she returns to the web site. This will save the user x minutes per visit by not having to re enter already supplied data.
- The system shall provide suggestions/adverstisements during different phases of their operation. This information will allow staff to determine what information prompts the next step .
- The system shall translate web pages into the languages of the countries where the content may be relevant to different regions (Google API to be used for Pilot) This will improve translation and customer service and reduce the number of support calls from foreign customers by x%.
357e8988-ef35-4bd5-a1ed-79593410faab
|